~*~ Returns/Refunds Policy ~*~- We will accept postage paid returns after a return merchandise authorization has been obtained via email only
- authorization must be within 24 hours of receipt of shipment
- All returns must reach us within 5 days of authorization ~ after 5 days refunds are not granted
- All claims for defected item or item not as described must be returned for a refund or replacement after our customer service has been notified within 24 hours (simply sending it back to us will not guarantee a replacement)
- We do not accept returns for reason of does not fit, please measure your self accordingly
- Merchandise must be in the original packaging and insured for full value
- a 15% restocking fee will be paid by customers on returned items and another 5% if purchased with Credit Cards or PayPal for a total of 20% for returned items
- All items will be inspected for damage upon return ~ If so, other fees may apply ~ items must not be worn or damaged
- customer must pay for all shipping cost ~ shipping cost are non-refundable
- International mail customs charges are the responsibility of the customer
- We are not responsible for any untimely delivery by the USPS, so please be sure to place your order to ensure delivery in time for your event
- All Costume & Wig Sales are
NON-REFUNDABLE / NON RETURNABLE/ NON-EXCHANGEABLE
due to sanitary reasons
- custom made or made to order products are also non returnable
- No returns or refunds on any Layaway payments or sales
- No returns or refunds for any merchandise sold to customers in foreign countries due to customs cost
- No returns or refunds for ebay sales
- all ebay sales are final
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